Disclaimer: The
Company can modify this Policy unilaterally at any time without notice.
Modification may be necessary, among other reasons, to maintain compliance with
applicable laws and regulations or accommodate organizational changes within
the Company.
Protecting your private information is our
priority. This Statement of Privacy applies to the website www.bakraapp.com and
the mobile App BakraApp and governs data collection and usage. For this Privacy
Policy, unless otherwise noted, all references to BakraApp refer to the entire BakraApp
platform which includes the website, mobile app and all other products and
services provided. By using BakraApp you consent to the data practices
described in this statement.
INFORMATION WE
COLLECT FROM YOU
We will collect and process the following information about you:
Information you give
us - This includes information submitted when you
- Create or update your BakraApp
account, which may include your name, email, phone number, login name and
password, address, payment or banking information and profile picture. If you
sign in to the BakraApp Platform through third-party sign-in services such as
Facebook, Google Plus or Gmail or any other social networking or similar site
(collectively, "SNS"), an option of which may be provided to you by BakraApp at
its sole discretion, you will be allowing us to pass through and receive from
the SNS your log-in information and other user data; or
- Provide content to us,
which may include reviews, ordering details and history, contact information of
people you refer to us and other information you provide on the BakraApp
Platform ("Your Content").
- Use our Services, we
may collect and store information about you to process your requests and
automatically complete forms for future transactions, including (but not
limited to) your phone number, address, email, billing information and credit
or payment card information.
- Correspondence with BakraApp
for Technical or customer support;
- Enable features that
require BakraApp's access to your address book or calendar;
- Report problems for
troubleshooting.
- If you sign up to use
our Services as a merchant or a delivery partner, we may collect location
details, copies of government identification documents and other details (KYC),
call and SMS details.
Information we collect
about you - With regard to each of
your visits to the BakraApp Platform, we will automatically collect and analyse
the following demographic and other information:
- When you communicate
with us (via email, phone, through the BakraApp Platform or otherwise), we may
maintain a record of your communication;
- Location information: Depending on the Services that you use, and your app settings
or device permissions, we may collect your real time information, or
approximate location information as determined through data such as GPS, IP
address;
- Usage and Preference
Information: We collect information as to how you
interact with our Services, preferences expressed, and settings chosen. BakraApp
Platform includes the BakraApp advertising services ("Ad Services"), which may
collect user activity and browsing history within the BakraApp Platform and
across third-party sites and online services, including those sites and
services that include our ad pixels ("Pixels"), widgets, plug-ins, buttons, or
related services or through the use of cookies. Our Ad Services collect
browsing information including without limitation your Internet protocol (IP)
address and location, your login information, browser type and version, date
and time stamp, user agent, BakraApp cookie ID (if applicable), time zone
setting, browser plug-in types and versions, operating system and platform, and
other information about user activities on the bakraApp Platform, as well as on
third party sites and services that have embedded our Pixels, widgets,
plug-ins, buttons, or related services;
- Transaction
Information: We collect transaction details related to
your use of our Services, and information about your activity on the Services,
including the full Uniform Resource Locators (URL), the type of Services you
requested or provided, comments, domain names, search results selected, number
of clicks, information and pages viewed and searched for, the order of those
pages, length of your visit to our Services, the date and time you used the
Services, amount charged, details regarding application of promotional code, methods
used to browse away from the page and any phone number used to call our
customer service number and other related transaction details;
- Device Information: We may collect information about the devices you use to access
our Services, including the hardware models, operating systems and versions,
software, file names and versions, preferred languages, unique device
identifiers, advertising identifiers, serial numbers, device motion information
and mobile network information. Analytics companies may use mobile device IDs
to track your usage of the BakraApp Platform;
- Stored information and
files: BakraApp may also access metadata and
other information associated with other files stored on your mobile device.
This may include, for example, photographs, audio and video clips, personal
contacts and address book information. If you permit the BakraApp app to access
the address book on your device, we may collect names and contact information
from your address book to facilitate social interactions through our services
and for other purposes described in this Policy or at the time of consent or
collection. If you permit the BakraApp app to access the calendar on your
device, we collect calendar information such as event title and description,
your response (Yes, No, Maybe), date and time, location and number of
attendees.
- If you are a seller, partner,
vendor, merchant or a delivery partner, we will, additionally, record your
calls with us made from the device used to provide Services, related call
details, SMS details location and address details.
Information we receive
from other sources -
- We may receive
information about you from third parties, such as other users, partners
(including ad partners, analytics providers, search information providers), or
our affiliated companies or if you use any of the other websites/apps we
operate or the other Services we provide. Users of our Ad Services and other
third-parties may share information with us such as the cookie ID, device ID,
or demographic or interest data, and information about content viewed or
actions taken on a third-party website, online services or apps. For example,
users of our Ad Services may also be able to share customer list information
(e.g., email or phone number) with us to create customised audience segments
for their ad campaigns.
- When you sign in to BakraApp
Platform with your SNS account, or otherwise connect to your SNS account with
the Services, you consent to our collection, storage, and use, in accordance
with this Policy, of the information that you make available to us through the
social media interface. This could include, without limitation, any information
that you have made public through your social media account, information that
the social media service shares with us, or information that is disclosed
during the sign-in process. Please see your social media provider's
privacy policy and help centre for more information about how they share
information when you choose to connect your account.
- If you are a seller,
merchant or a delivery partner, we may, additionally, receive feedback and
rating from other users.
Cookies
We use "cookies" to collect and safe information on your device's
browser like any other website. We use cookies for some purposes. We utilize
persistent cookies to save your login details for future logins to the Site to
enhance your browsing experience. Also, we may use session ID cookies to enable
some features of the Website to let you understand how you interact with and
use the Website and also to monitor aggregate usage by The BakraApp Users and
web traffic tracking on the Website. Distinct from persistent cookies, session
cookies are removed from your computer when you log off from the Website or
Service and close your browser. Furthermore, third-party advertisers on the
Website may also put or analyse cookies on your browser. However, you can set your
browser, by changing its cookie options, to stop accepting cookies or to notify
you before accepting any cookie from any websites or service you visit.
Although, if you do not accept cookies, you may not be able to use some or all
portions of the Website or and functionality of the Service.
Our Website may also contain electronic images referred to as Web beacons or
single-pixel gifs and are used with cookies to gather aggregated statistics to
examine how our Website is used and may also be used in some of our emails to analyse which emails and links have been received and opened by recipients.
This permits us to know the effectiveness of our marketing campaigns and
communications.
Links to
Other Websites
Our Website may contain links to other services, ads or websites. If you decide
to visit any ads by from a banner ad, link or another type of advertisement,
that lead to a third party's website. Linking you to a website or present a
banner advertisement or other type of advertisement does not represent or
interprets endorsement, authorization or representation of our affiliation or
partnership with such third party, nor is it an approval of their privacy or
information security practices or policies. We do not have control over third
party services or websites. Every websites or service follow different rules
regarding the disclosure or use of the personal information you submit to them.
We advise you always to review the privacy statements or policies of the other
websites you visit our website.
Security
of your Personal Information
The BakraApp secures your personal information from unauthorised access, use,
or disclosure. The BakraApp uses the following methods for this purpose: When
personal information is sent to another website, we protect it using
encryption, like the Secure Sockets Layer (SSL) protocol. How to transfer data
over the Internet, and how electronic security and storage is not secure at
all. Therefore, we cannot fully guarantee its absolute security.
Children
Under Thirteen
BakraApp will not knowingly collect personal information from children under
the age of 13. Guests below the age of thirteen must be allowed to use this
website for their parents.
Unsubscribe & Opt-Out
We will respect your privacy and give you the opportunity to receive certain
information announcements to opt out. Users can opt out of receiving any or all
communications from the BakraApp Contact us here:
Email Address: contact@bakraapp.com